Privacy Policy

Effective Date: 7/27/2024

FirstAgent.AI, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and products ("Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

We may collect personal information and non-personal information about you in various ways, including:

• Personal Information: Name, email address, phone number, job title, company name, and any other information you voluntarily provide to us when you create an account, fill out a form, or interact with our Services.

• Non-Personal Information: Browser type, operating system, IP address, and information about your use of our Services, which is collected automatically through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide and maintain our Services, including our AI chatbot, which helps answer questions, schedule appointments, and perform other tasks. Please note that interactions with the AI chatbot are automated and generated by an AI system, not a human.
• Communication: To send you updates, newsletters, marketing materials, and other information related to our Services. You can opt-out of receiving marketing communications at any time.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer support.
• Improvement: To understand how our Services are used, improve our Services, and develop new features and products.
• Compliance: To comply with legal obligations and protect our rights and the rights of our users.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information.
• Rectification: The right to request correction of any inaccurate or incomplete personal information.
• Erasure: The right to request deletion of your personal information.
• Restriction: The right to request restriction of processing your personal information.
• Objection: The right to object to the processing of your personal information.
• Data Portability: The right to request transfer of your personal information to another entity.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect non-personal information about your use of our Services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Services may not function properly without cookies.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services after the changes take effect signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@firstagent.ai

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for choosing FirstAgent.AI!